BTC Elements

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OUR COMMITMENT TO YOUR PRIVACY
BTC Elements respects your privacy. We keep your personal information confidential and ensure that you are safe and secure while shopping with us. Below you will find information about our privacy and security policy.

SECURE SHOPPING
We use Secure Socket Layer (SSL) technology to protect your information as it is transmitted to us. This industry-standard technology protects the confidentiality of the personal and financial information you send us via the internet.

THE INFORMATION WE COLLECT AND WHY
BTC Elements collects your personal information in order to process and fulfill your order efficiently and to communicate with you about your order. This information is stored on our secure web browser.

When you sign up for a BTC Elements ID we collect your name, email, and postal address and we maintain a record of your purchases. We may share your information with shipping companies and distributors that work with us to efficiently deliver your products to you. The information that these companies receive from BTC Elements is safeguarded and is only used to provide customer service.

USE OF COOKIES
A 'cookie' is a small data file that contains information about the sites you have visited. Cookies do not contain personal information. However, we do use this anonymous information to collect traffic pattern data, which helps us refine our site design, products, and your shopping experience.

OUR EMAIL LIST
Newsletter subscribers at BTC Elements receive new product information, special sales notifications, and updates on our latest happenings. We respect your privacy and will not sell, give, or rent our email lists. The BTC Elements newsletter is a permission-based list only. If you send product information via our "Email to a friend" or "Wish List" functionalities, we will not capture or use the recipient's email without consent. You may unsubscribe from our email list at any time. If you wish to do so, please contact us and we will remove you promptly.

KIDS
We encourage parents and guardians to spend time with their children online and to use the internet as a tool to learn more about the environmental, fair trade and social justice issues. However, children under 13 are not permitted to send BTC Elements any personal information. BTC Elements does not solicit personal information from children.

POLICY CHANGES
BTC Elements maintains the right to change the privacy and security policy from time to time in order to maintain client security and safety. Please review regularly for any changes.

If you have questions regarding our privacy and security policy, please contact us at customerservice@btcelements.com or 888.395.2135.
Privacy & Security Customer Service Contact
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